Store Operations Manager

3 weeks ago


Frankston, Australia Bridgestone Australia Full time

About the Role

Bridgestone Australia Ltd. is seeking a Store Operations Manager to join our retail operations team. As a key member of our management team, you will play a critical role in championing service excellence for our customers, enhancing store and team performance, and driving sales and growth.

Key Responsibilities:

  • Leading, mentoring, and empowering staff to deliver exceptional customer experiences
  • Ensuring compliance and safe work practices across the store
  • Maximising store performance through strategic planning and execution
  • Driving sales targets and business initiatives to achieve company goals
  • Providing superior service delivery to customers and stakeholders
  • Recognising and proactively driving continuous improvement opportunities

About You

We are looking for a highly skilled and experienced retail professional who can demonstrate effective influencing and leadership skills, with a passion for driving exceptional service delivery and business growth. You will be a strong communicator with excellent interpersonal skills, able to build rapport quickly with key stakeholders. A commitment to health and safety is essential.

Qualifications and Experience:

  • Tyre fitting and/or mechanical experience is preferred
  • Certificate IV in Front Line Management is desirable
  • Sales management experience is essential
  • Strong oral and written communication skills
  • Problem-solving skills
  • Experience in leading, managing, and motivating staff
  • Exceptional time management and organisational skills

About Us

Bridgestone Australia Ltd. is a globally recognised leader in tyres and rubber, striving to provide social value and customer value as a sustainable solutions company. We offer a diverse product portfolio, innovative technologies, and a collaborative work environment where your contributions are recognised, and there are opportunities for growth and development.


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