Housekeeping Team Lead
2 months ago
About the Role
We are seeking a highly motivated and experienced Housekeeping Team Lead to join our team at Accor Apartments & Realty. As a Housekeeping Team Lead, you will be responsible for leading and motivating a team of housekeeping staff to maintain the highest standards of cleanliness and guest satisfaction.
Key Responsibilities
- Lead and motivate the housekeeping team to achieve exceptional cleanliness and guest satisfaction standards.
- Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.
- Conduct regular room inspections to ensure that all rooms meet the highest standards of cleanliness and quality.
- Efficiently assign tasks and oversee inventory to ensure smooth operations and minimize waste.
- Attend to guest requests and issues promptly and professionally to ensure a pleasant stay.
- Assist with managing budgets and communicating with other departments to ensure seamless operations.
Requirements
- Previous experience in housekeeping or a related field.
- Excellent communication, interpersonal, and time management skills.
- A sharp eye for detail and a commitment to excellence.
- Ability to think on your feet and make sound decisions in a fast-paced environment.
- High standard of personal grooming and a polished appearance.
- Reliable transportation and availability to work a variety of shifts, including weekends and public holidays.
About Us
At Accor Apartments & Realty, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to providing exceptional service to our guests and creating a positive and inclusive work environment.
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