About the Role:

We are seeking a Quality Assurance Analyst to join our Financial Crime Operations team on an initial 6-month fixed term contract.

This is an exciting opportunity for someone who wants to make a real impact and contribute to the success of our organization. As a Quality Assurance Analyst, you will be responsible for performing quality checks on various activities, including KYC, TM, and ECDD, and providing key insights to the QA Manager.

You will also be tasked with identifying improvement opportunities in processes and procedures, creating and delivering training themes, and coaching and feedback to Analysts regarding QA output results.

Additionally, you will act as a trusted SME for Analysts, assisting with remediating QA issues/breaches, and assist Managers and team leads with stakeholder management related to QA results.

**Responsibilities:**

• Perform quality checks on activities such as KYC, TM, ECDD etc.
• Identify improvement opportunities in processes and procedures
• Create and deliver training themes from QA output results
• Coach and feedback to Analysts regarding QA output results
• Act as trusted SME for Analysts, assisting with remediating QA issues/breaches
• Assist Managers and team leads with stakeholder management related to QA results
• Reporting and analysing data

Requirements:

We are looking for candidates with the following qualifications:

- At least 2-3 years' experience in AML/CTF, preferably in a Quality Control/Quality Assurance role.

- Knowledge across multiple AML/CTF disciplines, in particular KYC, Transaction Monitoring, and/or ECDD.

- Understanding of, and experience in, Quality Assurance, Regulatory, and/or Risk Frameworks.

- Ability to analyse qualitative and quantitative data and draw and communicate conclusions.

- Very high attention to detail.

- Motivated self-starter with the ability to prioritise workloads and meet agreed timelines.

- Ability to act with discretion and maintain confidentiality.

- Excellent interpersonal and communication (verbal and written) skills, with a strong client focus.

- Effective relationship building.

- Advanced skills in Microsoft Office Word, Excel, and Outlook.

**What We Offer:**

If you are passionate about delivering high-quality solutions and want to join a dynamic team, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Please submit your resume and cover letter via our online portal.

To be considered for the role, you must be eligible to work in Australia.