Customer Service Career Advancement Opportunity
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Professional to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and looking to advance their career in a fast-paced environment.
This role will involve handling inbound calls, addressing customer inquiries, and providing timely and effective resolutions. You will also be responsible for logging, tracking, and following up on customer complaints, ensuring swift closure and customer satisfaction.
In addition to excellent communication skills, we are looking for someone with strong problem-solving abilities, proficiency in Microsoft Office and advanced Excel skills, and experience working with ERP systems such as Oracle or SAP. Familiarity with CRM systems like MS Dynamics or Salesforce is also an asset.
If you have a customer-centric mindset, are proactive, and enjoy working in a dynamic team environment, we encourage you to apply for this role.
The successful candidate will enjoy a hybrid working arrangement, on-site parking (close to public transport), and access to career progression opportunities within a global company. We offer a supportive work culture and the chance to grow professionally and personally.
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