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Product Designer
2 weeks ago
We're searching for a Product Designer to join our Jira Service Management (JSM) Growth team. This is an exciting opportunity to collaborate with a cross-functional group of product managers, marketers, engineers, analysts, and designers to build and improve the experience for our customers.
Our team partners creatively and strategically to help drive revenue growth across multiple touchpoints. We're a rapidly growing SAAS company that doesn't rely on a sales team, so our website, products, and platform are the growth engines of our business.
Responsibilities:- Work with top design and cross-functional peers to grow your design craft and influence
- Push the envelope; design to explore, experiment, and learn
- Impact how teams around the world work; by contributing to, and executing on, a compelling customer-centric vision
- Partner with our Data Analytics teams to use quantitative data to inform the experience across key growth opportunities
- Use qualitative and quantitative insights to design experiences that help bridge the gap between our customers' goals and the capabilities that our products and solutions provide
- Demonstrated experience guiding a product team to impactful outcomes, using design thinking methods informed by user empathy, data, and challenged through testing and iteration
- 5-7+ years of professional Product design experience, ideally with exposure to product-led growth contexts
- Evidence of strong storytelling capability; creating a compelling narrative through solid arguments backed by data
- A desire to learn mindset; we favour moving and learning over pristine perfection
- You consider yourself a T-Shape designer, with a keen instinct in identifying a balanced trade-off between process and getting stuff done, without trading off quality
- An ability to execute end-to-end, from discovery all the way through to documented design files
- Demonstrated love of an open iterative design process – constantly sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, growing, and shipping customer value some more
- Strong facilitation and cross-functional collaboration skills: You can demonstrate the ability to work across multiple teams, solicit and synthesise feedback, and facilitate design discussions
- Experience with strategies for utilising data to inform awesome digital experiences
- Experience working on an agile team
- Strong evaluative user testing chops
- Experience using behavioural economics and psychology perspectives to achieve established customer and business outcomes
- Experience driving exploratory research
- Motion design and prototyping experience, you're able to leverage tools such as ProtoPie and after effects to create high-fidelity prototypes and compelling animations that distill complex concepts into simple and delightful experiences
We offer a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
