Customer Experience Champion

3 days ago


Frankston, Australia Spendless Shoes Full time

Spendless Shoes is Australia's most successful footwear retailer, with over 200 convenient stores and a huge range of styles to suit every family member.

We're looking for a Customer Experience Champion to create a warm and friendly shopping environment, exceeding customer service expectations and making every visit an experience to remember.

The ideal candidate will live the Spendless Way, following the 4Cs of customer care: Communication, Courtesy, Cleanliness, and Commitment. They will also maximise sales opportunities by providing legendary customer experiences, maintain exceptional store presentation, and sell Value Add Products (VAPs) accessories.

The key attributes we're looking for include strong customer service skills, enthusiasm for fast-paced challenging work, motivation to be successful, outstanding communication skills, ability to work in a team or independently, passion for fashion footwear, and some experience in retail or hospitality.

In return, we offer further career opportunities, free shoes on commencement, benefits of 30% off staff discount, reward and recognition vouchers, referral program, and a fun, diverse, and vibrant work culture.

Don't meet every requirement? We encourage applications from individuals who are excited about this role, have the drive and willingness to succeed, and want to be part of our inclusive and authentic workplace.



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