Team Leader

1 day ago

Bendigo, Victoria, Australia beBeeCustomerService Full time $95,102 - $107,905

The Team Leader plays a pivotal role in shaping operational strategies, policies, and processes to administer the Portable Long Service Benefits Scheme effectively.

Key responsibilities include leading and directing a team in a dynamic customer service environment, managing and resolving complex queries, and developing the operational framework and customer service strategy.

This is an exciting opportunity for a seasoned professional to contribute to delivering high-quality customer service outcomes.

As a Team Leader, you will demonstrate experience in leading customer service functions, communicating changing priorities, and designing business process improvements.

You will work collaboratively with colleagues to achieve organisational objectives and enjoy a modern working environment with opportunities for professional development and well-being initiatives.

Key Skills
  • Leadership and team management
  • Customer service strategy and operations
  • Business process design and improvement
  • Communication and stakeholder engagement
What We Offer

A competitive remuneration package, including a salary range of $80,000 - $110,000 per annum, depending on experience.

Opportunities for professional development and well-being initiatives, including training programs, mentorship, and employee recognition schemes.

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