Cloud Reliability Engineer

1 week ago


Sydney, New South Wales, Australia Microsoft Full time
About Microsoft

Microsoft is a leader in cloud computing and a pioneer in the field of artificial intelligence. Our mission is to empower every person and organization on the planet to achieve more.

About the Role

We are seeking a highly skilled Cloud Reliability Engineer to join our Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) Team. As a member of this team, you will be responsible for ensuring the reliability and uptime of critical Azure services, working closely with customers, engineering teams, and product management to drive improvements and enhancements.

Responsibilities
  • Participate in on-call coverage rotations for platform communications and security.
  • Collaborate with engineering and product management teams to drive product improvements based on customer feedback.
  • Analyze signals from various sources and drive root cause analyses and service improvements involving bug fixes.
  • Drive continuous improvement in the Azure platform by incorporating feedback from internal and external customers.
  • Identify and drive requirements for enhanced customer resiliency and platform reliability.
  • Implement customer-centric mitigation strategies and playbooks for operations.
  • Participate in the design of next-generation architecture for cloud infrastructure services.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in site reliability engineering or related field.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong collaboration and communication skills.
  • Familiarity with Azure Platform, Azure SDK, and Azure Portal.
Salary Range

$120,000 - $180,000 per year, depending on experience.



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