Customer Success Team Lead

4 days ago


Sydney, New South Wales, Australia Sleek Marketing University Full time

We are a fast-growing team at Sleek Marketing Education, on a mission to revolutionise how entrepreneurs operate their businesses. We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.

We believe in building strong relationships with our clients, providing exceptional support and ensuring their success. As a key member of our team, you will play a crucial role in driving retention, loyalty, and revenue growth by supporting clients throughout their journey.

Key Responsibilities
  • Develop and maintain strong client relationships through proactive communication and issue resolution.
  • Work closely with cross-functional teams to enhance the customer experience, identifying areas for improvement and implementing process changes.
  • Identify and promote additional services that align with our long-term customer value strategy, driving revenue growth and expanding client engagement.


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