
Guest Experience Specialist
3 days ago
The hospitality industry is an exciting sector where individuals can thrive in dynamic and fast-paced environments.
- Previous experience in a front office or rooms controller role within the hospitality industry, preferably in a luxury or lifestyle hotel environment.
- A natural people person with strong interpersonal skills, confident communication and a high level of attention to detail.
- Fluent in English (spoken, written and read), additional languages are advantageous.
- Comfortable multitasking and remaining calm under pressure in a fast paced, dynamic environment.
- Skilled collaborator, able to work seamlessly across departments to deliver an elevated guest journey.
- Proficiency in Opera Cloud advantageous – with strong accuracy skills.
- Quick thinking problem solver who thrives on turning challenges into opportunities.
We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.
We're driven by our mission to harness the spirit of wonder, embracing responsible luxury with positivity, creativity and fun. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.
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