Store Leadership Role

7 days ago


Melbourne, Victoria, Australia Foot Locker Full time

Overview

We're seeking a passionate and innovative individual to join our team as an Assistant Manager at Foot Locker. This role is perfect for those who enjoy coaching and teaching their team to deliver exceptional customer service. As an Assistant Manager, you'll be responsible for leading the team with all aspects of the customer experience, including store operations, training, employee management, visual merchandising, and asset protection.

Responsibilities

  • Coaching and motivating your team to drive sales and deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable about all products offered and working with coworkers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Partnering with customers, sales associates, and store leadership to drive sales and customer satisfaction
  • Staying up-to-date on all product knowledge and current or upcoming product trends

Qualifications

  • At least 1 year of experience in a customer-facing sales setting with demonstrated leadership ability
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results and enthusiastic about interacting with customers and athletic products
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability, including nights, weekends, and holidays

Benefits

  • Employee Discount
  • Opportunity to learn from the best in the industry

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