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Building Customer Loyalty Champion

2 weeks ago

Perth, Western Australia beBeeTeamLead Full time $90,000 - $120,000
Key Role Summary

This is a pivotal leadership position requiring adaptability to work across varied shifts on both weekdays and weekends.

As a Team Lead, you will provide essential support to senior leaders and act as a continuous resource for a designated department.

The ideal candidate will possess the ability to mentor and guide others, offering constructive feedback and unlocking team potential. They will also be able to drive results by working collaboratively with their team and exhibit confidence when interacting with customers.

The role involves setting an example of excellent service, coaching the team on best practices, assisting with onboarding and training, ensuring merchandising standards align with business objectives, and coordinating stock replenishment.

The successful candidate will need to be physically active and prepared to assist customers across a wide range of retail hours while demonstrating a willingness to learn about new products.

We strive to create a fair and inclusive environment, and our team are committed to supporting you throughout your recruitment journey.

Please don't hesitate to inform us if you require adjustments, and we will provide the necessary support.

Primary Responsibilities:
  • Support senior leaders in achieving store goals
  • Act as a dedicated resource for a designated department
  • Set a high standard of customer service and empower the team to deliver helpful advice
  • Mentor the team on best practices
  • Assist with onboarding and training
  • Ensure merchandising standards meet business requirements
  • Coordinate stock management

We encourage you to visit your local store to gain insight into what it's like to join our team.