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Snow Season Customer Experience Specialist

1 week ago

City of Greater Geelong, Australia Alpineresorts Full time
Company Overview

Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria's six alpine resorts. Our mission is to provide unique and memorable experiences for our guests, while supporting regional communities and sustaining ten thousand jobs.

Job Description

The Visitor Services Attendant role is a key part of our winter season operation, and we are seeking an experienced customer service professional to join our team.

Responsibilities:
  • Provide excellent customer service to guests visiting the resort, responding to queries and resolving issues in a timely and professional manner.
  • Work collaboratively with other resort service teams to ensure seamless operations and service delivery.
  • Contribute to the maintenance of high-quality guest experiences, adhering to company standards and procedures.

The successful candidate will possess strong communication and interpersonal skills, with a proven ability to work effectively in a team environment.