Process Design Expert

2 weeks ago

Brisbane, Queensland, Australia beBeeTransformation Full time $100,000 - $120,000

Lead Transformation Projects

We are seeking a highly accomplished Senior Process Improvement Specialist to lead and deliver significant improvements across our organisation. This pivotal role demands a proven leader with Lean Six Sigma Black Belt expertise to spearhead complex, enterprise-wide initiatives.

You will be responsible for end-to-end process design and re-engineering, driving measurable gains in efficiency, cost reduction, customer experience enhancement, and risk mitigation. This includes championing a culture of continuous improvement and leveraging advanced analytics and AI solutions to optimise processes.

You will work closely with senior leaders and executives, influencing strategy and reporting on progress. Success in this role requires experience leading complex, cross-functional projects, ideally within the financial services industry.

Main Responsibilities:

  • Design and re-engineer processes from start to finish using your Lean Six Sigma Black Belt expertise.
  • Mentor and coach process improvement specialists and business subject matter experts in Lean Six Sigma best practices.
  • Promote a culture of ongoing improvement and data-driven decision-making.
  • Collaborate with senior leaders and executives to shape our strategy and track progress.
  • Utilise advanced analytics and AI solutions to streamline processes.

About the Opportunity

We aim to contribute positively to the prosperity of our customers and communities, rather than profiting at their expense. We consistently rank among Australia's most trusted brands and believe that a diverse workforce supported by an inclusive culture is crucial to our success.

What We Offer

  • A flexible working arrangement that prioritises our people, with a hybrid model requiring a minimum of 60% on-site attendance at one of our Head Office locations.
  • A full-time contract lasting 12 months (76 hours per week).
  • The chance to work with a talented team of individuals who value excellent benefits, work-life balance, and flexibility.
  • Ongoing professional development opportunities, including potential reimbursement of education expenses.
  • A partnership with Sonder as our Employee Assistance Program provider, offering 24/7 self-help resources or live chat support from safety, medical, and mental health professionals.

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