Technical Solutions Specialist

4 weeks ago

Sydney, New South Wales, Australia Vertiv Full time

 


Job Summary:


The role of Solution Architect - Data Center Solutions at Vertiv is to provide local technical support and design influence for major projects and center solutions while supporting the sales team in this area.


Responsibilities:




  • Adhere to PSA procedures and practices
  • Provide sales staff with technical assistance and support information on Vertiv products to assist with sales activity
  • Review documentation submitted by Sales
  • Prepare Bill of Materials (BOM) itemizing products and services included in offers
  • Work with Product Management to source quotes from third-party products and services in support of offers
  • Completion of all work in a timely manner
  • Develop and maintain relationships with consultants, contractors, and end-users
  • Customer presentations to help guide product selection and drive technical discussions
  • Provide local technical support for major projects and data center solutions
  • Provide design input for major projects and data center solutions
  • Ensure that all calls and demonstrations are pre-planned, and adequate backup material is available to ensure a positive client response
  • Ensure that dress and appearance is presentable, that Company policy is well understood, and that the Company's business is carried out in an efficient and professional manner
  • Act upon requests from the Director of PSA relating to reporting of information and other matters
  • Undertake product training as required and directed by management

 


Requirements:




  • Qualifications in Mechanical Engineering or HVAC or Thermal design and applications
  • Experience with the design and applications of Thermal units in data centers
  • Experience in performing Six Sigma CFD modeling and knowledge of AutoCAD / Revit / BIM modeling
  • Market knowledge of products
  • Tender processes and the application of products
  • An understanding of the Data Center industry
  • Six Sigma CFD analysis
  • Good technical understanding and knowledge of the product to be supported
  • Excellent competency in reading technical drawings and design specifications
  • Knowledge of the application of Australian and international standards framework and industry codes
  • Market knowledge of thermal management & power products including application
  • Excellent technical understanding and knowledge of thermal management products and concepts
  • Excellent competency in reading technical drawings and design specifications
  • Proficient in technical writing
  • English writing and presentation skills

 

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