Technical Support Specialist Trainee

3 weeks ago


Wantirna, Victoria, Australia Hands On IT Full time

This is an exciting opportunity to kick-start your career in IT at Hands On IT, a leading company in Australia. As a Technical Support Specialist Trainee, you will be part of a dynamic and supportive team environment where you can cultivate essential skills and gain valuable hands-on experience.

With a passion for innovation, we invite individuals with a strong interest in ICT to apply for this unique traineeship. This launching pad will equip you with the necessary skills to succeed in an enterprise professional organisation.

Responsibilities:

  • Assisting with ticketing, troubleshooting, and technical documentation management
  • Efficiently managing ICT equipment, tools, and applications
  • Monitoring and maintaining computer systems, including installing and configuring hardware and software
  • Handling calls and inquiries with a professional manner
  • Supporting the team in IT projects

Requirements:

  • Commitment to the position for at least 1 year
  • Strong written and verbal communication skills
  • Attention to detail and accuracy in task completion
  • Eagerness to learn and adapt to new technologies and procedures
  • Familiarity with ICT systems and technologies is advantageous

Benefits:

  • Gain valuable hands-on experience in the business sector
  • Complete a Certificate III ICT qualification
  • Opportunity to work in a dynamic and supportive team environment
  • Receive ongoing training and mentorship from experienced professionals
  • Pathway to full-time employment within the organisation

We are an equal opportunities employer and welcome applications from diverse candidates. If you're motivated to pursue a career in the ICT industry, we encourage you to apply.



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