Technical Support Specialist Trainee
3 weeks ago
This is an exciting opportunity to kick-start your career in IT at Hands On IT, a leading company in Australia. As a Technical Support Specialist Trainee, you will be part of a dynamic and supportive team environment where you can cultivate essential skills and gain valuable hands-on experience.
With a passion for innovation, we invite individuals with a strong interest in ICT to apply for this unique traineeship. This launching pad will equip you with the necessary skills to succeed in an enterprise professional organisation.
Responsibilities:
- Assisting with ticketing, troubleshooting, and technical documentation management
- Efficiently managing ICT equipment, tools, and applications
- Monitoring and maintaining computer systems, including installing and configuring hardware and software
- Handling calls and inquiries with a professional manner
- Supporting the team in IT projects
Requirements:
- Commitment to the position for at least 1 year
- Strong written and verbal communication skills
- Attention to detail and accuracy in task completion
- Eagerness to learn and adapt to new technologies and procedures
- Familiarity with ICT systems and technologies is advantageous
Benefits:
- Gain valuable hands-on experience in the business sector
- Complete a Certificate III ICT qualification
- Opportunity to work in a dynamic and supportive team environment
- Receive ongoing training and mentorship from experienced professionals
- Pathway to full-time employment within the organisation
We are an equal opportunities employer and welcome applications from diverse candidates. If you're motivated to pursue a career in the ICT industry, we encourage you to apply.
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