Financial Services Representative
2 weeks ago
We are looking for a talented and customer-focused Financial Services Representative to join our team at Hudson Australia.
As a key member of our team, you will be responsible for providing exceptional customer service, answering queries, resolving issues, and helping customers unlock the benefits of our services.
The ideal candidate will have experience in retail or hospitality, be friendly, patient, and great at multitasking, and possess excellent communication skills.
In this role, you will be working in a hybrid environment, with a mix of in-office and work-from-home days. You will also receive paid training that will teach you valuable skills in customer service and finance.
We offer a competitive salary of $58,823 + superannuation, plus opportunities for career growth and development.
About the Role:
- Customer Service: Be the first point of contact for customer inquiries, answering calls, resolving issues, and helping them with their accounts
- Unlocking Benefits: Help customers discover additional products and options, improving their financial situation
- Data Management: Ensure accurate and up-to-date data to maintain smooth operations
About You:
- You have a passion for delivering outstanding customer service
- You are a quick learner, tech-savvy, and enjoy problem-solving
- You can explain complex concepts simply and clearly over the phone
Benefits:
- Competitive salary: $58,823 + superannuation
- Hybrid work environment: 2 office days, 3 work-from-home days
- Paid training: 8-12 weeks to develop your skills in customer service and finance
Hudson Australia is a leading provider of salary packaging and novated leasing solutions. We empower our customers to make the most of their finances, and we're looking for like-minded individuals to join our team.
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