Western Australia Field Services Technician

2 days ago

Perth, Western Australia beBeeFieldEngineer Full time $80,000 - $115,000
Job Role:

We are seeking a skilled Field Services Engineer to provide software and hardware support for our customers in Western and South Australia.

Key Responsibilities:
  • Identify and resolve system errors and customer issues promptly.
  • Ensure equipment software levels are current.
  • Meet product repair turnaround goals.
  • Provide technical sales support, including performing workflow and system reviews.
  • Perform routine and breakdown maintenance as required.
  • Plan, schedule and communicate Preventative Maintenance visits to fit the customers' requirements.
  • Monitor cases between Service Desk and customer for assigned sites. Escalate and manage as required.
  • Retrieve technical information from devices and servers to assist with support cases.
  • Use established tools to ensure all devices are kept updated with the latest Antivirus files and Microsoft Security Patches.
  • Develop cooperative working relationships with Account Managers, Product Managers, Project Managers and contractors.
  • Escalate potential issues, customer complaints or tasks requiring special skills or resources to the Project Manager and Regional Service Manager.
  • Identify potential sales/contract opportunities and communicate appropriately.
Required Skills and Qualifications:
  • Fault-finding, diagnostic and repair experience.
  • Strong technical knowledge, interpersonal/negotiation skills, time management and ability to direct and support as appropriate.
  • Ability to identify potential issues/complaints and escalate as necessary.
  • Restricted electrical license preferred.
  • Customer communication skills and management of customer expectations.
  • Ability to complete technical repairs and upgrades to electro-medical equipment.
  • Self-motivation with the ability to work effectively alone and without direct supervision.

  • Field Service Technician

    2 weeks ago

    Perth, Western Australia Toyota Material Handling Australia Full time

    Join to apply for the Field Service Technician role at Toyota Material Handling Australia1 week ago Be among the first 25 applicants Join to apply for the Field Service Technician role at Toyota Material Handling Australia Get AI-powered advice on this job and more exclusive features.Australia's number one forklift companyHighly Autonomous Role Industry...

  • Field Service Technician

    4 weeks ago

    Perth, Western Australia Asahi Beverages Full time

    Join to apply for the Field Service Technician role at Asahi Beverages3 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician role at Asahi BeveragesYour ImpactWe're on the lookout for a hands-on Field Service Technician to join our Perth-based team. In this mobile role, you'll service and maintain Asahi Beverages' fleet of...

  • Field Service Technician

    4 weeks ago

    Perth, Western Australia Asahi Beverages Full time

    Join to apply for the Field Service Technician role at Asahi Beverages3 days ago Be among the first 25 applicantsJoin to apply for the Field Service Technician role at Asahi BeveragesYour ImpactWe're on the lookout for a hands-on Field Service Technician to join our Perth-based team. In this mobile role, you'll service and maintain Asahi Beverages' fleet of...

  • Field Service Technician

    4 days ago

    Perth, Western Australia Dräger Full time

    Field Service Technician | Respiratory & GasJoin or sign in to find your next jobJoin to apply for the Field Service Technician | Respiratory & Gas role at DrägerField Service Technician | Respiratory & Gas1 day ago Be among the first 25 applicantsJoin to apply for the Field Service Technician | Respiratory & Gas role at DrägerGet AI-powered advice on this...

  • Field Service Technician

    6 days ago

    Perth, Western Australia Dräger Full time

    Field Service Technician | Respiratory & GasJoin or sign in to find your next jobJoin to apply for theField Service Technician | Respiratory & Gasrole atDrägerField Service Technician | Respiratory & Gas1 day ago Be among the first 25 applicantsJoin to apply for theField Service Technician | Respiratory & Gasrole atDrägerGet AI-powered advice on this job...

  • Field Service Technician

    6 days ago

    Perth, Western Australia Dräger Full time

    Field Service Technician | Respiratory & GasJoin or sign in to find your next jobJoin to apply for the Field Service Technician | Respiratory & Gas role at DrägerField Service Technician | Respiratory & Gas1 day ago Be among the first 25 applicantsJoin to apply for the Field Service Technician | Respiratory & Gas role at DrägerGet AI-powered advice on this...

  • Service Technician

    4 weeks ago

    Perth, Western Australia Rheem Australia Full time

    Join to apply for the Service Technician - WA role at Rheem Australia4 days ago Be among the first 25 applicantsJoin to apply for the Service Technician - WA role at Rheem AustraliaDirect message the job poster from Rheem AustraliaTalent Acquisition Partner for Rheem AustraliaRheem is committed to delivering technical product excellence and industry best...

  • Technician Opportunities in Western Australia

    6 days ago

    Perth, Western Australia beBeeMechanical Full time

    Job OverviewYara is seeking expressions of interest from individuals who are suitably qualified and would like to be considered for future Mechanical Technician opportunities at our Karratha, Western Australia site.We are always looking for ambitious and curious-minded colleagues who are keen to make a difference, whilst residing in the nearby coastal city...

  • Field Service Technician

    6 days ago

    Perth, Western Australia Buscojobs Full time

    Field Service Technician West jobs in Western ...Bitumen Tanker Maintenance Technician JN 12226000 Perth, Western Australia THE resources HUBPosted 16 days agoJob DescriptionPermanentThe OpportunityWe're currently seeking a skilled Bitumen Tanker Maintenance Technician to join our team.This is a hands-on role offering the opportunity to work with specialised...

  • Trainee Customer Field Technician I Perth Metro

    5 days ago

    Perth, Western Australia nbn® Australia Full time

    Trainee Customer Field Technician I Perth MetroJoin to apply for the Trainee Customer Field Technician I Perth Metro role at nbn AustraliaTrainee Customer Field Technician I Perth Metro1 day ago Be among the first 25 applicantsJoin to apply for the Trainee Customer Field Technician I Perth Metro role at nbn Australianbn is seeking to attract more Women and...