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HR Compliance Investigator
2 weeks ago
Our mission at ServiceNow is to make the world work better for everyone. We strive to provide innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Job RoleWe are seeking an experienced HR professional to join our Employee Relations Workplace Investigations team as an HR Compliance Investigator. The role will be a strategic partner to and key liaison between the Global Employment Law and Employee Relations teams.
The position will be primarily responsible for conducting complex global workplace investigations, including allegations of harassment, discrimination, and retaliation under the guidance of the Global Employment Law team, while fostering key principles of Employee Relations.
Key Responsibilities- Promote the highest ethical business standards at the organization, aligning with ServiceNow's culture of compliance and zero tolerance for unlawful behavior.
- Lead complex global internal workplace investigations from intake through completion by developing investigation strategy, conducting witness interviews, analyzing electronic and written records, drafting investigation reports, communicating efficiently with key leadership, proposing remediation, and delivering investigative findings with grace and empathy.
- General knowledge of and experience working in Australian employment law/employment practices is mandatory. Other APJ countries are an added bonus.
- Become a trusted partner to the Global Employment Law team, the Global People Team, Ethics & Compliance, and many other teams to further scale and globalize our investigative practices.
- Identify and lead learning & development initiatives.
- Ability to navigate through ambiguity.
- Effectively communicate with key stakeholders.
- Use data to improve and scale investigative processes, case tracking, matter management, reporting, and forecasting.
