Home Loan Specialist for Growing Communities
2 days ago
About ANZ
We're shaping a world where people and communities thrive, driven by our common goal: to improve the financial wellbeing and sustainability of our customers.
The Role
In this role as an ANZ Home & Investment Lending Associate, you'll leverage your knowledge of the local market to build strong relationships with customers. You'll coach them through the home loan journey, delivering an exceptional customer experience.
Your Day-to-Day
- Work closely with the Home & Investment Lending Manager to support customers in achieving their goals
- Cultivate long-term relationships with existing customers and ensure seamless interactions with ANZ
- Mentor other team members, guiding them to provide outstanding customer experiences
- Deliver on our Customer Promises, ensuring customers become advocates for ANZ
What We're Looking For
To excel in this role, you'll ideally bring:
- A strong customer focus, with experience in home lending and retail banking
- Significant experience in financial services, accompanied by attention to detail
- A willingness to embrace technology, educating customers about digital solutions
- An ability to multitask, adapt to change, and thrive in ambiguity
- Excellent communication, presentation, and interpersonal skills
- A proactive attitude and collaborative mindset
About Working at ANZ
You'll be part of an organisation that values diversity and inclusivity. At ANZ, we believe in fostering a workplace where different backgrounds, perspectives, and life experiences are celebrated. We welcome applications from everyone and encourage open conversations about any adjustments needed during the recruitment process or within the role itself.
Your Benefits
We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ. Our flexible working arrangements allow you to 'make work, work for you', while our commitment to diversity ensures you'll feel valued and respected.
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