Concession Manager

1 month ago


Melbourne, Victoria, Australia Forever New Full time

Unlock Your Potential

As a Multi-Site Concession Manager at Forever New, you will be responsible for driving sales, managing stock, and delivering exceptional customer service across multiple sites. Reporting to the Store Manager, you will be a key representative of the brand, maintaining a strong partnership with our Myer/David Jones team.

Key Responsibilities:

  • Lead and motivate a team of retail professionals to achieve sales, wages, and targets
  • Develop and implement visual merchandising strategies to drive sales and enhance customer experience
  • Manage stock levels, inventory, and supply chain to ensure optimal product availability
  • Build and maintain strong relationships with Forever New and Myer/David Jones stakeholders
  • Identify and capitalize on opportunities to enhance customer experience and drive sales growth

Requirements:

  • Proven retail store management experience with a strong track record of achieving sales, wages, and targets
  • Passion for coaching and leading teams, with a focus on developing and empowering retail professionals
  • Strong problem-solving skills, with the ability to prioritize and multitask in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Ability to work autonomously and as part of a team, with a strong focus on customer service

About Forever New:

Forever New is a leading fashion retailer with a strong presence in Australia and globally. Our DNA is shaped by a set of core values that guide our every step: Think Customer, Respect for all, Keep it Simple, Take Responsibility, and Act with Pace. We value diversity and inclusion in all forms, and hire based on capability and performance.



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