Community Engagement Director

2 weeks ago


Melbourne, Victoria, Australia Aveo Full time
Job Overview

Aveo is a leading provider of retirement living solutions, with 30 years of experience and a commitment to delivering exceptional service to our residents.

Salary & Benefits

The successful candidate can expect a competitive salary of approximately $90,000 per annum, plus benefits including up to 12 weeks paid parental leave, 2 additional 'All About Me' leave days, and opportunities for further career development.

Job Description

We are seeking an experienced Community Engagement Director to lead from the front in creating a culture of customer service at Aveo Kingston Green. As a key member of our team, you will be responsible for:

  • Coordinating resident and community engagement activities;
  • Implementing marketing and sales strategies;
  • Managing day-to-day operations;
  • Developing improvements to internal processes;

You will work closely with our Regional Operations Manager to deliver the highest quality service to residents, ensuring a happy, welcoming, caring, and safe environment.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in a front-line customer-facing role, preferably in the retirement industry or a related field;
  • Highly developed interpersonal skills;
  • Demonstrated experience in customer engagement and satisfaction;
  • Budget development and management skills;
  • Strong administration and property management skills;
  • An intermediate to advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint);
  • High-level written and verbal communication and negotiation skills;
  • Tertiary qualification in business or a related discipline (desirable).
What We Offer

As a valued member of our team, you will enjoy:

  • A supportive and inclusive work environment;
  • Ongoing training and development opportunities;
  • A chance to make a real difference in the lives of our residents.
Why Choose Aveo?

At Aveo, we are committed to delivering exceptional service to our residents and communities. Our values of Kindness, Care, and Respect guide everything we do, and we believe that our employees are the driving force behind our success.



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