Account Manager

4 weeks ago


Sydney, New South Wales, Australia Fareharbor Full time
About FareHarbor

FareHarbor is a leading provider of reservation software for tours, activities, and attractions. Our mission is to empower businesses to succeed in the experiences industry.

Job Summary

We are seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing a portfolio of over 100 clients, providing exceptional customer service, and driving growth through strategic account planning and execution.

Key Responsibilities
  • Build and maintain strong relationships with clients to understand their business needs and goals.
  • Conduct regular audits to identify opportunities for growth and improvement.
  • Analyze data and market trends to inform strategic account planning.
  • Develop and implement customized growth plans to drive client success.
  • Collaborate with internal stakeholders to ensure seamless execution of account plans.
  • Stay up-to-date on industry trends and competitor activity to inform account strategy.
Requirements
  • Minimum 1 year of experience in B2B or B2C account management.
  • Strong negotiation and influencing skills to drive growth and retention.
  • Experience with data analysis and market research to inform strategic planning.
  • Excellent communication and interpersonal skills to build strong relationships with clients and internal stakeholders.
  • Ability to work independently and as part of a team to achieve business objectives.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work with a leading provider of reservation software for tours, activities, and attractions.
  • Collaborative and dynamic work environment.
  • Professional development opportunities to enhance your skills and career.

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