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Support Worker

1 month ago

Ipswich, Australia ProCare Australia Full time

Company Overview:

ProCare Australia has been a leading specialist Recruitment and Labour Hire Agency for the Community Service sector in Australia since 2003.

We support career opportunities for casual, locum, fixed-term contract and permanent roles in the community services sector.

The Role:

This position is for a Family Practitioner to work with one of our clients on a 6-12 month locum basis. The role will consist of full-time hours, spanning Monday to Friday, with some flexibility required.

The location of the role is Ipswich, with occasional travel to other locations such as Beenleigh and Logan.

The workplace will be primarily within the family home or other appropriate locations as negotiated.

You will support the implementation of the journey plan, which includes key goals and activities to help children, young people and their families achieve the desired outcome.

  • Contribute to the professional culture of the organization, treating people with respect and without judgment. Be an ambassador for change and champion the organization at all times.
  • Communicate effectively, upholding standards and striving for excellence. Actively participate in key meetings relative to your cases and other relevant forums.
  • Adhere to policy and procedures to ensure safe and ethical practice and risk minimization. Report all incidents and risks in line with expectations of the role and policy.
  • Be the key connection for the Department, Stakeholders, and service users, liaise with the Service Coordinator to maintain quality management and risk mitigation measures.
  • Demonstrate and drive professional ethical practice and sound decision-making through the common assessment framework (CAF), risk and incident reporting, progressive case coordination, and direction in all interactions within the case management principles.
  • Develop, implement, and maintain plans for all service users, considering relevant frameworks for practice, program guidelines, and legislation requirements. Engage clients in a range of therapeutic, trauma recovery, parenting programs, intervention tools, and community resources.
  • Deliver creative case management principles in line with individual expertise and skills.
  • Be the Case Manager across the allocated cases, with some face-to-face hours required with clients, while others will be implemented via guidance from family support workers and driving case direction.
  • Effectively record, report and communicate all case management processes and stages relating to the clients.

To Be Successful:

  • A completed Bachelor Degree qualification in a Human Service related field is highly desirable or a completed Diploma in a Human Service Related field with over 2 years of proven experience in social work, psychology, behavioural science or related discipline, Family Intervention, Family Therapy or counselling.
  • A formal qualification and evidential experience of therapeutic practice or relevant therapy.
  • Previous experience in a case management support role, fitting human/community services requirements. Experience in a professional or therapeutic role working directly with complex families and young people.
  • Must be willing to work directly with families and also administration time in a home office location or team meeting location.

Salary and Benefits:

As a locum with ProCare, you will be under our casual rate of $53.85 per hour (base rate 6am – 8pm), $75.39 per hour (Saturday rate), $96.93 per hour (Sunday rate) + Super.

Other Requirements:

  • Drivers License Class 'C' (Open)
  • Current Blue Card
  • National police check completed within the last 12 months
  • Current First Aid and CRP Certificate
  • A vehicle with full Comprehensive Car Insurance