Night Operations Director

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $78,141 - $105,454

As a Night Operations Manager, you will be responsible for ensuring the smooth operation of our establishment during nighttime hours. This involves leading by example and demonstrating exceptional leadership skills to set the tone for a positive and respectful work environment.

Key Responsibilities:
  • Provide guidance and support to colleagues, empowering them to make informed decisions and take ownership of their tasks.
  • Maintain high standards of customer service, anticipating and responding to guest needs in a professional and courteous manner.
  • Conduct regular floor walks to monitor the operations, identify areas for improvement, and implement solutions to maintain exceptional standards.

Requirements:

  • Proven experience in a similar role or industry with strong leadership capabilities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.

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