Customer Service Ambassador

3 days ago


Perth, Western Australia beBeeFrontline Full time $50,000 - $70,000
Role Overview

Be at the heart of helping people live longer, healthier, happier lives.

About the Job

This frontline role is part of our growth strategy in new purpose-built medical centres. As a Receptionist, you will provide information and instructions to guide customers through the medical assessment process, ensuring they understand what they need to do and why.

Responsibilities
  • Conduct identity and security checks and escalate any identified risks
  • Process payments via EFTPOS
  • Confirm customer documentation is complete and process forms
  • Enter required data into customer management systems and databases
  • Explain examination procedures and key elements to customers
Requirements

To be successful in this role, you'll need:

  • Previous administration and customer-facing experience
  • Demonstrated customer focus and professional service approach
  • Excellent attention to detail and ability to deliver accurate outcomes
  • Well-developed communication skills to engage with diverse customers and staff
  • Sound IT and computer skills
Benefits

No late-night or overnight shifts

A supportive team where your contribution is valued

Opportunity to build your career with a global healthcare leader

Significant discounts on Bupa products and services

Close proximity to public transport and car parks



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