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Hospitality Host/Cashier

3 weeks ago

Shepparton, Victoria, Australia Seminole Tribe Of Florida Part time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Cashier to join our team at the Seminole Tribe Of Florida. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:
  • Greet and serve guests in a timely and courteous manner.
  • Obtain information from guests and efficiently seat them.
  • Communicate customer requests to assigned servers and ensure seamless service delivery.
  • Knowledgeably navigate the restaurant seating plan, including sections, table numbers, and seat numbers.
  • Handle and resolve any concerns or questions customers may have, relaying guest complaints/compliments to the appropriate Assistant Manager on duty.
  • Process various forms of payment, accurately handle monies, and provide change as needed.
  • Enter guests' checks into the computer system and process credit card payments.
  • Promote a positive public/employee relations atmosphere at all times.
Requirements:
  • Minimum 1 year experience in high-volume food service, with a focus on cashiering/money handling.
  • Table service restaurant experience is preferred.
  • Able to deliver exceptional customer service and create a memorable entertainment experience for guests.
  • Commitment to going above and beyond in the accomplishment of position responsibilities to contribute to organizational goals.
  • Must present an image of excitement, enthusiasm, and an outgoing personality, while projecting a professional appearance.
  • Effective communication skills, specifically in English, to meet position duties and responsibilities.
Work Environment:

The Casino environment is fast-paced and often crowded and noisy. You may be exposed to casino-related environmental factors, including second-hand smoke, excessive noise, and constant exposure to the general public.