Customer Service Team Member

4 weeks ago

Mayfield East, New South Wales, Australia Woolworths Full time
About the Role

We're looking for a Customer Service Team Member to join our team at Woolworths Supermarkets. As a key member of our customer service team, you'll be responsible for providing exceptional customer service and support to our customers.

As a Customer Service Team Member, you'll be the face of our store, and your role will be to ensure that every customer has a positive experience when shopping with us. You'll be working in a fast-paced environment, handling customer queries, resolving issues, and providing product information.

We're looking for someone who is passionate about delivering excellent customer service, has a strong work ethic, and is able to work effectively in a team environment.

Key Responsibilities
  • Provide exceptional customer service and support to customers
  • Handle customer queries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work effectively in a team environment to achieve sales and customer service targets
  • Participate in visual merchandising and store displays to create an engaging shopping environment
What We Offer

As a Customer Service Team Member at Woolworths, you'll have the opportunity to work in a dynamic and supportive team environment. You'll receive comprehensive training and development opportunities to help you grow and succeed in your role.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

Requirements
  • Passion for delivering excellent customer service
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Availability to work in a fast-paced environment
Why Work with Us

At Woolworths, we're committed to creating a workplace where our team members feel valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We're a team that is there for each other, and we're passionate about creating better experiences for our customers and for each other.

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