Technical Infrastructure Specialist
3 hours ago
Firesoft People is a renowned IT service provider on the Northern Beaches, boasting over 20 years of expertise in delivering cutting-edge technology solutions.
As a Technical Infrastructure Specialist, you will be an integral part of our team, driving innovation and excellence in infrastructure management.
Key Responsibilities:
- Develop and implement effective strategies for hardware and software upgrades to enhance network performance
- Administer critical systems, including Wintel Windows Server, Active Directory, Office365, MS Exchange, Physical Server Hardware, Azure, and Windows AD (multi-site)
- Collaborate with vendors to ensure timely repairs, maintenance, and support
- Participate in continuous improvement initiatives to optimize service delivery
- Respond to and resolve technical incidents within defined service level timeframes
Requirements:
- Proven experience in building strong relationships within teams and with end-users to deliver exceptional service outcomes
- Ability to adapt to fast-changing environments while maintaining consistent service delivery
- Excellent documentation and administration skills
Technologies Utilized:
- Windows Servers / Office 365 / Physical Server hardware / SQL servers / Remote Desktops / Windows AD (multi-site) / Azure AD
- Cisco / Meraki / Aruba/ HpE Switch
- Fortinet / Sophos Firewalls.
- Shadowprotect / Storagecraft / Acronis / Veeam
- Microsoft Hyper-V
- Vmware
Salary: Approximately $120,000 - $180,000 per annum, depending on experience.
Benefits:
- Opportunities for career development and training in a dynamic team environment
- A competitive salary package
- The chance to work with a highly respected company in the industry
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