Executive Head of Dining Operations
5 days ago
Job Title:
Executive Head of Dining Operations
Job Summary:
Lantern On The Quay is seeking an experienced and skilled Restaurant Manager to lead our dining operations. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high operational standards, and driving business growth.
Key Responsibilities:
- Staff Management: Recruit, train, and supervise waitstaff and kitchen personnel, ensuring they provide excellent service and maintain high-quality food standards.
- Customer Service: Deliver outstanding customer experiences by accepting reservations, welcoming guests, and facilitating order placement. Build rapport with customers to assess their overall experience with meals and service.
- Operations Management: Oversee daily shift operations, both front-of-house and back-of-house, ensuring safety and food quality standards are maintained.
- Financial Management: Control operational costs, identify ways to reduce waste, and prepare reports on revenues and expenses.
Requirements:
- Minimum 2 years of experience in a similar role.
- Strong leadership qualities with the ability to inspire and motivate a team.
- Proficiency with restaurant management software and point-of-sale systems.
- Extensive knowledge of the restaurant sector, including food safety, liquor licensing, and other applicable regulations.
- A thorough understanding of Cantonese cuisine is essential.
What We Offer:
A competitive salary of $85,000 per annum, generous benefits package, and opportunities for professional growth and development.
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