Portfolio Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeFacilitiesManager Full time $80,000 - $120,000
Job Description:

This role involves delivering facilities services to operate and maintain a portfolio of buildings.

  • Develop and manage occupier and client relationships to ensure service delivery expectations are met without introducing financial or tenure risk.
  • Responsibility for the delivery of customer and property services to a portfolio of buildings.
  • Conduct building inspections and complete reports within governance timeframe for respective portfolio.
  • Maintain compliance with regulations and requirements of client contract and all facilities procedures.
  • Contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives.
  • Liaise with facilities vendors and coordinate facilities works in conjunction with account team.
  • Deliver facilities related projects in line with agreed budget or works.
  • Proactive management and monitoring of service outputs to achieve standards against KPI's and service level targets, report regularly to key stakeholders.

The ideal candidate will possess strong customer service focus, excellent people skills, ability to interact with diverse stakeholders, strong PC literacy, ability to manage daily activities by utilising various systems, demonstrated client reporting and continuous improvement capabilities, understanding of the provision of reactive maintenance and routine maintenance which requires 24 hour call out/contact requirement across the allocated portfolio.

About our company: We see a Brighter Way forward for our clients, our people, our planet, and our communities.

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