Customer Solutions Advisor

2 weeks ago


North Ryde, New South Wales, Australia Bupa Full time
Company Overview
We are a leading health insurance company that values our customers and strives to provide them with the best possible care. Our team is passionate about making a difference in people's lives, and we believe that our employees are the key to achieving this goal.

Estimated Salary: $80,000 - $110,000 per annum

Job Description
As a Customer Solutions Advisor, you will play a crucial role in helping our customers get the most out of their health insurance products. You will be responsible for providing individual recommendations, working within the wider community, and taking a customer-first approach to ensure that our customers receive exceptional service.

Key Responsibilities:
  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs.
  • Work within the wider community to develop business and community-based relationships that promote the Bupa brand and products.
  • Assist existing Bupa members in their day-to-day transactions.
  • Educate members on all the benefits they can access.

Benefits
We offer a range of benefits to our employees, including:
  • A comprehensive training program to help you excel in your role.
  • A supportive team environment that encourages collaboration and growth.
  • A state-of-the-art knowledge base to help you stay up-to-date with the latest industry developments.
  • An opportunity to work towards customer growth activities and make a real impact on our customers' lives.

What We Offer
We are committed to ensuring equality in recruitment, development, retention, and promotion of staff. We welcome applications from people of all backgrounds and encourage diversity in our workforce.

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