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Administrative Assistant

1 week ago

Otway Shire, Australia Women's and Children's Health Network Full time
About the Opportunity

We have an exciting opportunity to join our Neonatal Services team as a dedicated Administrative Assistant.

Your key responsibilities will include:

  • Working collaboratively with health staff across various professional backgrounds to ensure business needs are satisfied and delivered effectively and efficiently.
  • Maintaining patient confidentiality and security of medical records by adhering to Freedom of Information principles.
  • Providing accurate, timely, and professional responses to patients, visitors, and staff through face-to-face and phone interactions.
  • Answering incoming calls and dealing with routine patient enquiries in consultation with clinical staff to ensure appropriate information is conveyed or re-directed.
  • Accurate data entry to support reporting and business requirements.
  • Attending meetings and taking minutes.
  • Maintaining patient medical records and associated documents in a timely manner.
About You

To be successful in this role, you will possess:

  • The ability to work independently and as part of a team, promoting a multi-disciplinary approach.
  • Experience with word processing and/or Microsoft Office products.
  • Excellent communication skills for effective interaction with consumers, staff, external agencies, and the public.
  • Proven experience in providing confidential reception, secretarial, and administrative support services.
  • Demonstrated ability to use judgement and respond to unusual circumstances in a demanding environment.
  • Experience in dealing with diverse staff and organisations while ensuring high-quality service provision.