Fintech Client Success Lead

1 week ago


Sydney, New South Wales, Australia Constantinople Full time

As a Client Success Manager at Constantinople, you'll play a critical role in driving our growth strategy and implementing our cutting-edge platform. You'll be responsible for overseeing the end-to-end implementation process for our fully-managed platform service, building and maintaining trusted advisor relationships with our clients, and contributing to the development of frameworks that support scalability and growth.

About the Company:

  • Financial Services Leader: Constantinople is a leader in financial services, providing innovative solutions to businesses across the globe.
  • Innovative Platform: Our cutting-edge platform eliminates the need for expensive infrastructure and replaces manual operational and compliance processes with automation at scale.
  • Growth Strategy: We're committed to scaling our client base and expanding our presence in the financial services market.

Requirements:

  • Self-Motivated and Proactive: A self-motivated and proactive individual who takes initiative and drives projects forward independently.
  • Adaptable and Results-Focused: Someone who thrives in an ever-changing environment and prioritizes results over perfection.
  • Fintech Experience: A proven track record as an experienced client manager, project manager, or implementation manager in the financial services industry or within a fintech startup.
  • Team Player: The ability to collaborate with passionate, hardworking, and supportive teams in a high-intensity work environment.
  • Effective Communication: Excellent communication skills, including the ability to convey ideas clearly and build strong relationships with diverse stakeholders.


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