Retail Store Leadership Position

1 month ago

Kingston, Australia Winning Appliances Full time

Welcome to this exceptional opportunity with Winning Appliances, a leading provider of premium kitchen, bathroom, laundry appliances and designer homewares. As our Store Manager, you will be the driving force behind our store's success, inspiring and guiding your team to deliver outstanding customer experiences.

About Us

We elevate the art of home design by offering a unique selection of products that seamlessly blend form with function. Our stores are designed to provide unparalleled customer service, meeting the pinnacle of design elegance and transforming everyday spaces into captivating experiences of luxury and efficiency.

Job Overview

This exciting role involves being the face of the brand, leading a high-performing team to create memorable customer experiences and drive business growth. You will own the Store's Profit & Loss (P&L) performance, using your strategic skills to optimise sales, manage inventory, and keep costs in check.

  • Main Responsibilities:
  • Be the brand ambassador, motivating a high-performing team to achieve organic business growth.
  • Own the Store's P&L performance, using strategic skills to optimise sales, manage inventory, and keep costs in check.
  • Drive sales through smart planning, forecasting, and detailed reporting, ensuring the store consistently meets and exceeds targets.
  • Manage the ins and outs of the store, from stock and cash control to display management, ensuring everything runs seamlessly.
  • Recruit, train, and develop a dynamic store team, setting clear daily goals and empowering them to achieve big results.
  • Deliver exceptional service every day, quickly resolving any complaints and making sure every customer leaves with a smile.
  • Implement creative and effective visual merchandising strategies that make the store look stunning and drive sales.
  • Use local marketing budgets to execute impactful promotions that draw in new customers and keep loyal ones coming back.
Requirements

To succeed in this role, you will need:

  • A proven track record of driving year-on-year sales and margin growth in a big box or appliances retail environment.
  • Leadership experience in retail means you know how to inspire a team and get everyone moving towards a common goal.
  • You're great at juggling priorities, meeting tight deadlines, and keeping everything running smoothly.
  • Your communication skills are second to none, whether you're talking to customers, training staff, or presenting reports.
  • You have a genuine passion for customer service and know how to create outstanding experiences that keep people coming back.
  • You're quick to pick up and understand technical product details, sharing your knowledge with your team and customers.
  • You have a professional presence and take pride in your appearance – after all, you're representing a premium brand.
What We Offer

As our Store Manager, you can expect:

  • An estimated annual salary of $120,000 - $180,000, depending on experience.
  • Exciting career advancement opportunities as we are a rapidly growing company that values promoting from within our talented team.
  • Ongoing training and development opportunities, including nationally accredited Cert III and Cert IV, to enhance your skills and knowledge.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services.
  • Access to an employee assistance program (EAP).

We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait Islander origin, and people with disabilities.

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