Business Operations Coordinator

3 weeks ago


Port Melbourne, Australia Rentokil Initial Full time

Rentokil Initial, a leading provider of pest control and property services, is seeking an experienced Business Operations Coordinator to join our team in Port Melbourne. This permanent, full-time role offers a competitive salary of $65,000 - $75,000 per annum.

We require the successful candidate to be based in Melbourne, Victoria, with regular office hours from Monday to Friday. As a Business Operations Coordinator, you will work closely with the Business Administration Team Lead and utilize your customer service expertise to build relationships with clients, technicians, and internal stakeholders.

Key Responsibilities:

  • Liaise with customers via phone calls and emails on a daily basis, resolving issues and providing solutions.
  • Collaborate with internal teams to ensure seamless communication and meet customer needs.
  • Maintain accurate records and databases, ensuring compliance and up-to-date information.
  • Prepare reports and perform administrative tasks, requiring attention to detail and organizational skills.
  • Work under pressure, multitasking, and autonomously, with a high degree of adaptability.

Requirements:

  • Proven experience in administration, business support, or coordination roles.
  • Excellent customer service skills, with strong verbal and written communication abilities.
  • Intermediate computer skills and proficiency in CRM systems.
  • Complaint handling and conflict resolution skills, with the ability to remain calm under pressure.
  • Able to work collaboratively in a team environment and contribute to a positive, supportive workplace culture.

What We Offer:

  • A friendly, supportive environment with opportunities for growth and development.
  • Competitive salary and access to staff benefits, discount programs, and comprehensive training.
  • Amenable on-site car parking and a relaxed, professional atmosphere.


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