Administrative Services Coordinator
2 weeks ago
About Hastings Deering
Hastings Deering (Australia) Ltd is one of the top 5 Caterpillar dealerships globally, offering a range of products and services across various industries. With over 3,500 employees, we operate from 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands, and New Caledonia.
Role Overview
We are seeking an experienced Service Administrator to join our team in Rockhampton. This permanent position involves working Monday to Friday, providing high-level administrative support and service that exceeds customer expectations.
Key Responsibilities
- Provide exceptional administrative support to ensure seamless customer interactions and accurate invoicing.
- Collaborate with internal stakeholders to ensure all key parties are informed and supported.
- Verify details for accuracy, ensuring correct parts, labour, and miscellaneous costs are allocated to jobs.
- Efficiently encode and attach relevant documentation as required.
- Analyse data to calculate labour hours accurately.
- Process outside purchase orders as necessary.
Why Choose Us
At Hastings Deering, our people are our heart – from their first day with us right up to their last. As one of the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive career development opportunities and enjoy an internationally recognised work culture.
You'll have access to:
- A competitive remuneration package including an estimated salary of $60,000 - $80,000 per annum based on your experience and qualifications.
- Opportunities for training, mentorship, and career growth specific to your role.
- Diverse employee benefits, including access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
- A supportive, inclusive team environment with dedicated programs and utilities to support your physical, mental, and financial health.
- Employee discounts, rewards, and incentive programs.
- Paid parental leave options and salary continuance insurance.
Your Skills and Qualifications
To succeed in this role, you will need:
- Proven experience in service administration and support.
- Knowledge and ability to manage purchase order requests.
- Highly developed skills using specialist database programs and MS Office.
- Excellent interpersonal and communication skills to provide excellent service to internal and external stakeholders.
- Ability to work autonomously, manage own workflows, and meet deadlines.
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