Medical Receptionist Trainee

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community-owned health and human services organisation dedicated to delivering high-quality care to Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.

We pride ourselves on providing culturally sensitive and effective health services, tailored to the unique needs of our community.

Our organisation is a member of the Institute for Urban Indigenous Health (IUIH), and we are committed to working collaboratively with our partners to improve the health and wellbeing of our people.

About the Role

A Medical Receptionist Trainee is a vital member of our healthcare team, providing exceptional patient care and administrative support to our medical clinics.

This entry-level role offers opportunities for growth and development, with supervision from experienced health professionals.

As a Medical Receptionist Trainee, you will be responsible for ensuring smooth patient flow, using effective time management and communication skills to provide a positive experience for our patients.

Duties

• Provide a warm and welcoming first point of contact for patients and visitors.
• Manage phone calls and messages in accordance with our ATSICHS Triage process.
• Book appointments using our MMex system.
• Maintain specialist calendars and ensure accurate record-keeping.
• Ensure confidentiality is maintained at all times when handling patient information.

Culture

We are committed to creating a workplace culture that values diversity, inclusivity, and respect for our Aboriginal and Torres Strait Islander community.

As a Medical Receptionist Trainee, you will have the opportunity to work with a talented and supportive team, dedicated to making a positive impact in the lives of our patients.

Benefits

• Annual salary of $43,000 per annum, plus 11.5% superannuation.
• Opportunity to obtain a Certificate III in Business Administration on completion.
• Access to salary packaging and other benefits.
• Contribute to the betterment of indigenous health and wellbeing.
• Great career development opportunities.

Requirements

• Must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
• Willingness and ability to undertake a Certificate III in Business Administration.
• Ability to work independently, under guidance or direction, and within a multi-disciplinary team.
• Previous experience working with culturally diverse people.
• Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
• Sound knowledge of Microsoft Suite Applications.
• Current and valid National Police Check.