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Customer Service Representative

3 weeks ago

Melbourne, Victoria, Australia Spotlight Retail Group Full time

Are you passionate about delivering exceptional customer experiences? Do you enjoy working collaboratively as part of a high-performing team? If so, we want to hear from you At Spotlight Retail Group, we are seeking talented individuals to join our team as Team Members.

About Us

We are the leading fabric, craft, party, and home decorating superstores in Australasia, with over 130 stores across the region. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as one of the most trusted retailers in the industry.

We believe in fostering a culture of inclusivity, respect, and open communication. Our team members are encouraged to share their ideas, take ownership of their work, and strive for excellence in everything they do.

Your Role

As a Team Member, you will be responsible for providing top-notch customer service, working collaboratively with colleagues to achieve sales and profit targets, and contributing to store initiatives and projects. You will have the opportunity to develop your skills and expertise in a fast-paced retail environment.

Key Responsibilities
  • Deliver exceptional customer service, ensuring that customers receive a positive and memorable shopping experience.
  • Collaborate with colleagues to achieve sales and profit targets, and contribute to store initiatives and projects.
  • Stay up-to-date on products and services offered by Spotlight Retail Group, enabling effective recommendations and upselling opportunities.
  • Maintain a clean, organized, and safe store environment, adhering to health and safety protocols and company policies.
What We Offer

We offer a range of benefits to our team members, including:

  • A competitive hourly rate and opportunities for bonuses and incentives.
  • Flexible scheduling to accommodate your lifestyle and preferences.
  • Ongoing training and development to support your career growth and progression.
  • Opportunities to participate in store promotions and events.

Join our team today and start building a rewarding career