Hotel Operations Manager
1 day ago
Excel as a Hotel Operations Manager at ALH Hotels, where you'll lead our Toowong venue to new heights. Salary: $74,000 - $76,750 base salary + Super + Half yearly bonus.
This is an exceptional opportunity to become a key figure in our team and contribute to delivering outstanding guest experiences.
We're looking for someone who can motivate and inspire our team to achieve our goals. If you have hospitality or retail leadership experience, especially in food, bars, and gaming, we'd love to hear from you.
You'll be responsible for managing the day-to-day operations of our Venue, ensuring seamless service delivery and achieving financial targets. We're passionate about creating moments that matter for our guests, and we need your creativity and expertise to help us grow.
Key Responsibilities:
- Lead a large, multi-skilled team to deliver exceptional results
- Manage operational tasks such as opening and closing procedures, rostering, and recruiting staff
- Develop and implement strategies to drive business growth and improve customer satisfaction
Requirements:
- Hospitality/Retail leadership experience, preferably in food, bars, and gaming
- Strong leadership and coaching skills to develop a high-performing team
- Ability to analyze data and make informed decisions to drive business outcomes
- Highly developed customer service skills to deliver outstanding guest experiences
Benefits:
- An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands
- Access to a range of free services to support your health and wellbeing
- Ongoing learning and development opportunities to grow your career
If you're a motivated leader with a passion for delivering exceptional results, we'd love to hear from you.
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