Service Excellence Manager
5 days ago
Job Title: Service Excellence Manager
">As a key member of our leadership team, you'll be responsible for driving business results through effective people management and development. You'll lead a team of customer service professionals to deliver exceptional customer experiences.
">Key Responsibilities:
">- Lead and manage a team of customer service representatives to achieve performance targets and objectives.">
- Coach and mentor employees to develop their skills and knowledge.">
- Identify areas for improvement and implement changes to enhance team productivity and efficiency.">
- Build strong relationships with internal stakeholders to drive business outcomes.">
About the Role:
">You'll be an experienced leader with a proven track record of delivering results through people management and development. You'll have excellent communication and interpersonal skills, with the ability to motivate and inspire others.
">Our ideal candidate will be passionate about delivering exceptional customer experiences and have a deep understanding of customer service principles and practices.
">What We Offer:
">A competitive salary and benefits package, as well as opportunities for professional growth and development.
">How to Apply:
">If you're a motivated and experienced leader who is passionate about delivering exceptional customer experiences, please submit your application.
"]“,-
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