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Senior Technician/Manager

2 months ago

Adelaide, South Australia Auto Studio Full time

Job Title: Senior Technician/Manager

About the Role:

We are seeking a highly skilled and experienced Senior Technician/Manager to join our team at Auto Studio. As a key member of our technical team, you will be responsible for leading our diagnostic and repair efforts, ensuring that our customers receive the highest level of service and quality.

Key Responsibilities:

  1. Labour Sales Targets: You will be responsible for meeting and exceeding labour sales targets, ensuring that our customers receive the best possible service and that our business continues to grow.
  2. Quality Standards: You will be responsible for ensuring that all work is carried out to the highest quality standards, meeting or exceeding our customer's expectations.
  3. Solution Provision: You will be responsible for providing the correct solution to our customers, ensuring that their vehicles are repaired to the highest standard.
  4. Training and Mentoring:
    1. Training: You will be responsible for guiding technical staff on complex repairs, ensuring that they have the skills and knowledge required to carry out their roles effectively.
    2. Mentoring: You will be responsible for guiding less experienced technicians to become effective, quality tradespeople, ensuring that they have the skills and knowledge required to succeed in their roles.
  5. Complex Mechanical Repairs: You will be responsible for carrying out complex mechanical repairs and documenting information gained, ensuring that our customers receive the best possible service and that our business continues to grow.
  6. Workflow Management:
    1. Site Cleanliness: You will be responsible for overseeing site cleanliness, ensuring that our workshop is a safe and healthy environment for our staff and customers.
    2. Task Delegation: You will be responsible for delegating recurring tasks to other team members, ensuring that our workload is managed effectively and that our customers receive the best possible service.
    3. Compliance Requirements: You will be responsible for carrying out tasks to meet compliance requirements, ensuring that our business is operating within the law and that our customers receive the best possible service.
  7. Repair Quality and Timeliness: You will be responsible for delivering high-quality repairs in a timely manner, ensuring that our customers receive the best possible service and that our business continues to grow.

Application Questions:

  1. Diagnostic and Repair Experience: Do you have demonstrated experience diagnosing and repairing mechanical faults?
  2. Right to Work in Australia: Which of the following statements best describes your right to work in Australia?
  3. Technical Supervision Experience: How many years' experience do you have as a Technician Supervisor?
  4. Australian Driver's Licence: Do you have a current Australian driver's licence?