Sales and Customer Service Representative

4 days ago


Brisbane, Queensland, Australia Bidfood Australia Limited Full time
About Bidfood
Bidfood Australia Limited has been providing quality ingredients to the foodservice and catering industry in Australia for over 20 years. With a strong presence across 50+ locations and a team of over 2,300 nationwide, we are recognised as one of the country's leading distributors to the industry.

Job Description:
The role of CUSTOMER SERVICE OPERATOR is responsible for providing exceptional customer service to external customers over the phone and performing administrative tasks and reports under the supervision of the Sales Manager.

Main Responsibilities:
  • Manage inbound and outbound calls with customers.
  • Process orders efficiently and effectively.
  • Promote products and services on offer to customers.
  • Work co-operatively across a busy sales team environment.
  • Liaise with other departments to complete general clerical duties.

Key Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Able to build and maintain successful working relationships with customers.
  • Strong organisational skills with the ability to prioritise and multitask.
  • Able to work as part of a team and autonomously.
  • Excellent computer literacy with the ability to quickly learn internal systems.
  • Sales experience and an understanding of the foodservice industry or allied industries would be highly regarded.

What We Offer:
  • Staff Discounted Pricing on our extensive range of products.
  • Access to online workforce development programs.
  • Team member access to Corporate Health Plans and other staff benefits.
  • Employee Assistance programs to support Staff and their families.

We Value:

As a key player in the foodservice industry, we value employees who share our passion for delivering exceptional customer service. If you believe you have what it takes to succeed in this role, please apply with your confidential resume.



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