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Financial Assistance Consultant

1 week ago

Sydney, New South Wales, Australia Macquarie Bank Limited Full time
Role Overview

We are seeking a skilled Financial Assistance Consultant to join our team. As a key member, you will play a vital role in providing tailored solutions to customers experiencing financial difficulties.

In this position, you will work closely with customers and/or their financial counsellors to navigate their financial obligations through various channels. Based on the customers' circumstances, you will assess their eligibility for a range of solutions and monitor ongoing agreements to identify opportunities for improvement.

Key Responsibilities:

  • Assist customers with navigating their financial obligations
  • Assess customer eligibility for tailored solutions
  • Maintain accurate and secure customer data
About Us

We are Macquarie Bank Limited, a global financial services group operating in 34 markets with 55 years of unbroken profitability. Our diverse team is committed to fostering a culture of inclusivity, diversity, and respect.

We believe that our people are our greatest asset, and we strive to provide a supportive environment that encourages growth, collaboration, and innovation.