Customer Experience Manager

We're passionate about sharing our love for travel with customers and are seeking an enthusiastic sales consultant to join our team. As an Intrepid Experience Representative, you'll have the opportunity to work with a diverse range of people from all walks of life, each with their own unique travel aspirations.

About the RoleWe're seeking an experienced Digital Product Owner to lead the development of our e-commerce platform and Travel Agent Portal. In this role, you'll be responsible for shaping the end-to-end booking experience, ensuring a seamless and intuitive interface for customers and travel agents alike.Your key objectives will include optimizing and...

Benefits and CultureAt Intrepid Experience, we value diversity, equity, and inclusion as part of our recruitment process. We're committed to creating a workplace where everyone feels welcome and empowered to contribute their best work. Our benefits package includes flexible work options, generous discounts for family and friends, and access to e-learning...

Strategic Customer Hospitality and Relationship Management RoleThe Victoria Racing Club is seeking a highly skilled Customer Hospitality and Relationship Manager to oversee all aspects of customer hospitality and race day operations.This role involves managing guest experiences, ensuring high-quality service on race days, and managing all logistics to create...

About the RoleWe are seeking a highly motivated and experienced professional to fill the position of Customer Experience Manager at The Good Guys. In this role, you will be responsible for managing enquiries from stores, customers, and subcontractors to support the operational requirements of our Installation program.As a key member of our operations team,...

SquareTrade was founded in 1999 in Silicon Valley and was a unicorn start-up before being acquired by Allstate insurance, a Fortune 100 company and one of the USA's largest insurance companies, for $1.4bn in 2017.SquareTrade is the fastest growing company of its kind.We're revolutionizing a $30b industry with service innovation and attention to customer...

About UsAt Contour Education, we're committed to creating a supportive and inclusive environment that empowers students to thrive. Our unique approach to education focuses on delivering exceptional customer experiences through our ecosystem of tutoring, resources, and support.Job DescriptionWe're seeking a highly skilled and experienced Manager of Customer...

Key Skills and QualificationsTo succeed in this role, you'll need a strong track record of shipping customer-facing products and driving measurable impact. Your analytical skills should be second to none, with the ability to derive insights from raw data and translate them into actionable strategies. Additionally, you'll have a deep understanding of what...

In this Customer Experience Manager position at Great Southern Bank, you will focus on creating a culture of exceptional service and teamwork within your contact centre. You will be responsible for leading a team of up to 16 Contact Centre Specialists and driving results through effective leadership.You will oversee the daily operation of the team, including...

As a Service Advisor at our Subaru dealership at Docklands, you'll play a critical role in ensuring our customers receive exceptional service and support.Your responsibilities will include:Greeting and assisting customers promptly and professionally.Conducting vehicle assessments and diagnosing issues.Recommending necessary repairs and maintenance.Explaining...

About the RoleThis is a full-time 12-month fixed-term position based out of our HQ in Melbourne, with lots of flexibility for hybrid working.You'll bring strategy and creativity to the mix, whilst having a strong understanding of financial processes, regulations, and tech solutions.Your key responsibilities will include:Leading project governance...

About UsAt Westpac Group, we're committed to creating a better future for our customers, communities, and people. Our purpose is to help our customers achieve their financial goals, and we're looking for talented individuals like you to join our team.Your Key ResponsibilitiesYou will work independently and collaboratively as part of a dynamic team to deliver...

Deliver Exceptional Customer ExperiencesIn this dynamic role, you'll be responsible for delivering win-win solutions for our bank and our customers. You'll develop an expert understanding of customers' current and future goals, design solutions that meet their needs, and educate them on our products and services.You'll also be expected to keep up with...

Guild Insurance is looking for a talented Business Analyst to help us drive business growth and improve customer satisfaction. In this role, you will be responsible for building relationships with stakeholders, developing business solutions, and ensuring compliance with company policies.About the Role:Build relationships with stakeholders to gather and...

Job DescriptionWe are seeking a highly skilled and experienced professional to lead our Voice of Customer (VoC) program, enhancing customer experience and satisfaction within our organization. As a key member of our team, you will be responsible for driving a culture of customer excellence.Key Responsibilities:Manage the VoC function, including day-to-day...

Servicing Prestige VehiclesWe are seeking a dynamic individual to join our team as a Service Advisor at our Audi Centre Melbourne dealership in West Melbourne. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth servicing of prestige vehicles.Key Responsibilities:Liaise with the...

About UsAt ANZ, we're passionate about empowering our customers and communities to thrive. We believe in fostering a culture of collaboration, innovation, and continuous learning.This role offers a unique opportunity to contribute to our mission by leading marketing initiatives that drive real impact.Key responsibilities include:Developing and implementing...

*About Us*Creative Activation is a leading provider of outsourced sales/merchandising teams and retail customer experience measurement campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.*About the Role*As a...

OverviewNextech is a leading provider of HVAC/R services in the United States. Our team is dedicated to delivering exceptional customer experiences through our commitment to quality, value, and integrity.We are seeking a highly skilled Customer Service Supervisor to lead our customer service team. In this role, you will be responsible for managing...

Welcome to Leave Plus, a leading digital regulator and administrator of an employee entitlement scheme.We are on a transformative journey to empower our workforce through continuous learning and professional development, recognizing that they are the driving force behind our initiatives.About the RoleThis is an exciting opportunity for a Member Experience...