Customer Service Ambassador

1 week ago


Coffs Harbour, New South Wales, Australia Travel + Leisure Co. Full time
Unlock a Career of Endless Possibilities

We're on a mission to put the world on vacation, and we need passionate individuals like you to help us make it happen. As a Customer Service Ambassador at Travel + Leisure Co., you'll be at the forefront of creating unforgettable experiences for our guests.

About Us

Our company is built on a foundation of innovation, growth, and fun. With over 19,000 associates worldwide, we're a global team dedicated to delivering exceptional service and making memories that last a lifetime. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts.

We offer a unique blend of professionalism and camaraderie, where every day is an opportunity to learn something new and turn vacation inspiration into reality.

Your Role

As a Customer Service Ambassador, you'll play a critical role in driving sales and delivering exceptional customer experiences. Your primary responsibilities will include:

  • Generating sales appointments for our sales centers and via livestream
  • Establishing commonality and building rapport with customers to ensure a seamless experience
  • Working closely with the resort operations team to provide top-notch service and a smooth check-in process
  • Clearly articulating the benefits of traveling within the Wyndham Destinations community
  • Meeting targets and KPIs as set by the business
You'll Bring

To succeed in this role, you'll be a genuine people person with excellent communication skills, a passion for customer service, and a knack for building strong relationships. You'll also be enthusiastic, self-motivated, and positive, with impeccable presentation and professional grooming standards.

We're looking for individuals who are computer literate, have previous experience with PMS systems (Opera) a plus, and can recognize and solve problems in the workplace. A valid driver's license is required.

You'll Be Rewarded

We offer a competitive salary of around $55,000 per annum, plus a range of benefits that reflect our commitment to your growth and well-being. These include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities
  • Monthly, Quarterly and Yearly Recognition Programs
Join Our Global Team

We're an equal opportunity employer, and all applications will be considered without attention to protected classes. If you're passionate about delivering exceptional customer experiences and want to build a career where memories start with you, apply today



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