Senior Retail Manager
3 weeks ago
About Swarovski
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Awarded the Austrian Crystal Manufacturer of the Year, Swarovski is a leading global fashion and jewelry company with a rich heritage dating back to 1895.
Our vision is to be the leader in the international luxury crystal market with a unique and recognizable brand image.
About the Role
- As a Senior Retail Manager, you will lead and grow a team with passion and enthusiasm, striving for excellence in every customer interaction.
- You will build a loyal portfolio of existing and new customers, acting as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business and support the implementation of the monthly service and sales plan, goals and targets.
- Facilitate the on-boarding of New Starters, in-store and ensure a seamless customer experience.
About You
You are an experienced retail manager with:
- 2+ years of experience working in a multi-cultural retail environment
- Experience in luxury, fashion, and lifestyle brands
- Leadership and coaching skills, digital proficiency, learning agility, and growth mindset
- A winning personality to easily establish trustful relationships
What We Offer
You can expect a range of benefits, including:
- Swarovski products discounts
- Employee Assistance Program
- Volunteering leave
- Learning and development programs
Masters of Light Since 1895
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