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Cyber Infrastructure Specialist

3 weeks ago

Burnie, Tasmania, Australia beBeeCyberInfrastructure Full time $129,943 - $152,033
Job Title:

Cyber Infrastructure Specialist

About the Role:

This key position within our Student Systems team focuses on delivering strategic improvement projects, with a strong emphasis on technical systems expertise.

  • Maintain expert knowledge across student systems and supporting infrastructure, ensuring seamless delivery of services.
  • Analyse requirements, determine configuration changes, and manage the testing and implementation of major system upgrades to enhance user experience.
  • Support day-to-day operations by enabling front-line student systems support, overseeing incident tracking, workload monitoring, and issue resolution to maintain high service standards.
Duties and Responsibilities:
  • Develop and maintain in-depth knowledge of data elements, student systems, supporting platforms, and business processes to drive informed decision-making.
  • Consult on and implement system changes in response to complex scenarios, including analysis, development, testing, and deployment to ensure optimal system performance.
  • Conduct research and identify opportunities for system enhancements, including configuration, reports, forms, and correspondence to improve overall efficiency.
  • Provide training and mentoring for other members of the Systems Support team to foster growth and development.
  • Contribute to the leadership of the Systems Support team to drive strategic objectives and continuous improvement.
Requirements:
  • Strong fluency in technology platforms and a deep understanding of contemporary IT protocols and operating environments.
  • Experience leading a team, including influencing without authority, developing people, and shaping team cultures.
  • High level of analytical and problem-solving skills to navigate complex issues effectively.
  • High level oral and written communication skills to engage stakeholders and drive results.
  • Effective organisation, planning, and coordination skills to manage multiple priorities across systems, budget, people, reporting, project, and strategic objectives.