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Specialist Technician

2 months ago

Hampton Park, Victoria, Australia Bytewize Full time
Job Description

Job Summary

Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions within our company. Successful candidates will be employed by Bytewize to provide technical support services to the Department of Education through the Technical Support to Schools Program.

Key Responsibilities

  • Manage and service Windows and Apple devices on an enterprise scale
  • Administer and support Hyper-V virtualized server environments
  • Administer various Windows and Linux based servers
  • Manage cloud-based services and administration (Google and Microsoft Services)
  • Administer mobile device management and deployment
  • Perform high-level enterprise network administration tasks (Cisco and HP switches)
  • Administer Cisco wireless network technologies, including wireless controllers and access points
  • Provide technical support to enterprise volume desktop and notebook computers
  • Deploy and manage SOE and image deployment, including advanced troubleshooting skills
  • Provide technical support in an educational setting or similar scale enterprise level corporate environment
  • Plan and deploy 1:1 and BYOD devices in an enterprise scale environment
  • Plan and run ICT professional development sessions and work collaboratively with schools' stakeholders

Requirements

  • Highly motivated industry professionals who can work autonomously or as part of a team
  • Excellent problem-solving techniques and ability to escalate to senior management when required
  • Punctual, reliable, and well-organized candidates
  • Excellent human relations and people skills with a genuine passion for the ICT industry
  • Excellent technical documentation skills and ability to follow instructions accurately
  • Ability to troubleshoot and fault-find through systematic observation and elimination
  • Australian citizenship or Australian permanent residency
  • Current driver's license and reliable motor vehicle
  • Police and background checks will be performed on all shortlisted candidates

Remuneration and Benefits

  • Pay rate dependent on candidate's skill set and level of relevant industry experience
  • Reviews on staff pay rates based on performance
  • Top pay rates guaranteed to all candidates with a total salary package in the range of $90,000-$110,000 (based on pro-rata 40 hours per week and 46 working weeks per year)
  • Bytewize offers ABN Contract or TFN Contract wages or salary remuneration options
  • Part-time and full-time roles available with negotiable options
  • Other benefits include company vehicle, training, and development