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Sales Associate in Retail
2 months ago
Position Overview – Retail Sales Assistant
We are currently gathering expressions of interest for future Retail Sales Assistant positions. We invite you to express your interest by submitting your CV and cover letter.
Availability RequirementsMust be available: Weekends and select weekdays, particularly during peak seasons.
Probationary Period: 6 months.
About Blackhearts & SparrowsAt Blackhearts & Sparrows, we are more than just a retail establishment; we are creators of memorable experiences. Our mission is to cultivate genuine connections with our customers, ensuring that every interaction is meaningful.
We take pride in our carefully curated selection of products, reflecting our dedication to quality and customer satisfaction. Our ethos is rooted in hospitality, treating every customer as a guest and striving to exceed their expectations.
We embrace challenges and opportunities for growth, ensuring that our offerings remain fresh and exciting for our customers.
Ideal Candidate ProfileThe ideal candidate will possess a strong interest in beverages, particularly wine, and demonstrate a commitment to expanding their knowledge in this area. We seek individuals who are:
- Eager to enhance their product expertise.
- Dedicated to self-directed learning about food and beverages.
- Genuinely interested in understanding and meeting customer needs.
- Empathetic team players who value collaboration.
- Effective communicators with strong written and verbal skills.
- Detail-oriented and methodical in their approach.
- Visually creative with an eye for merchandising.
- Self-motivated and efficient in task execution.
- Capable of thriving in a fast-paced environment.
- Consistently available and flexible to support team needs.
- Experienced in customer-facing roles.
As a Retail Sales Assistant, your primary objective will be to understand our customers' unique preferences and guide them through our extensive product range. You will play a crucial role in delivering an exceptional omnichannel retail experience.
Your responsibilities will include:
- Providing outstanding customer service that is warm and genuine.
- Identifying customer preferences to assist with product selection.
- Maintaining high standards of store presentation and cleanliness.
- Labeling and tagging products with precision.
- Handling products with care and attention.
- Ensuring accurate stock inventory and reporting discrepancies.
- Supporting stock management and efficient handling of deliveries.
- Assisting with the fulfillment of customer orders and inquiries.
- Operating the POS system, including cash handling.
- Continuously advancing your product knowledge through training and tastings.
- Adhering to workplace health and safety standards.
At Blackhearts & Sparrows, we are committed to fostering a diverse workforce and promoting a culture of equity and inclusivity. We welcome applications from individuals of all backgrounds and experiences.
We encourage candidates who meet our essential criteria and are motivated to learn to apply, even if they do not align with every aspect of the job description.
